We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good very comfortable and durable
Product is as expected! Couldn't be more happier!!
High Quality
Very good product, very resistant, super my expectations, recommend. Are .. like this in Brasil costs 480.
Miracle. The courier delivered the goods the day after the order (Moscow). Externally everything is good, the child sits confidently, does not capricious.
I'm very satisfied
Excellent! Come quickly! Glad! Thank u!
the product is good and okay but the box was perforated, a big hole. I don't understand what happened.
Gorgeous! My back is resting! Everything corresponds to the description. Rumenduyu!
Smart thing, even my husband appreciated.
Truth that nicely
It's great, very fast delivery and super communication. Perfect size for my kid, recommend it and will buy again Sunveno Ergonomic Baby Carrier Baby Kangaroo Child Hip Seat Tool Baby Holder Sling Wrap Backpacks Baby Travel Activity Gear
Compliant product and super quality. I highly recommend because very practical and baby loves. Very fast delivery. I love this baby carrier
He came fast. Five days. The goods are really cool.
Wonderful Heaps. Really helps the patient back. Shipping from Russia 5 days. Goods store recommend.
Delivery fast. But to the door, and to the point of issue. Looks great. Is tried, the child is small.
Excellent product quality. Recommend!
Supersky
good quality . Recommend.
Great baby carrier! Very well made!! Ordered gray color, very satisfied.
Color came off white. Good quality
Arrived super fast. Loved the marsupio, is of excellent quality, multiposições, My Baby Loves accent!
Great store, great product, I recommend!
Cool backpack carrying, the quality is just a gun, the color is very beautiful, everything is done very qualitatively. The store replied to my objection about the long delivery very quickly. There are no complaints to the goods and the seller, but to AliExpress, which indicated, that delivery will be direct to the House by courier for the order made until June 30. It was written that "delivery plus", in fact, the usual delivery by mail. Two weeks of delivery was from Moscow to the Kaluga region, Karl! To me from China parcels came faster.
Excellent product. Very good quality. All buckles and straps perfectly holds position and are real solid.