SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of babyshopster (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babyshopster.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast, pretty like these the second time I order the same very stylish pregnancy pants.
Fast shipping and shipping. Thank you very much to the store! The jeans are quality and comfortable.
excellent
We orderd size XL, however her size S or M in Eu Product is good enough. It's arrived in 3 weeks. Recommended!
Just like the description. Very comfortable.
Free shipping arrived within Weekly! Fabric good, there are in the face buttons adjustable made to measure. Strongly recommended. The goodies arrived in 2 weeks, super fast! Good fabric, you can change it by your body and belly size.
Jeans warm, are good. The wide hip sit normally, but the Skinny Calf stretch with difficulty. Very thin legs. The height is 167 cm and weight kg fit S.
Cool jeans, odorless, dense
Quality nice, Fast shipping. Recommend this store. 3XL is still a size 46
A Little bolshevat, but in general, good!
Every thing is ok
lovely jeans I am very happy, highly recommend!))
The quality is excellent. S ordered to 42, sit well. Goods recommended!
love it!! fit and look excelent
I have received the shipment sooo quickly And the quality is very good. Very happy with the shipper, a 5 plus rating. Will definitely order more from this store.
Are of winter, have a QUILTED by inside, are quality nice, but are short women for someone high!!
Come quickly, the quality is good. But one thing, my eternal problem with pants, for feet long. I used to, that all pants are short, but these sooooo proved to be short.
Ordered A Liter, equivalent to a 38-40 of Spain. I use a 36, perhaps best ask a M. Very good furniture product and warm. Measure 156 and Weight 56 kg (pregnant)